Terms

Outram Outings

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RESERVATION TERMS AND CONDITIONS

1. The reservation is confirmed when we have received the reservation deposit and/or full payment if reservation is made less than 30 days prior to arrival.

2. The remaining balance will be due 30 days before the arrival date specified in the reservation form. If a reservation is made within the 30-day period, 'full payment'must be received before the reservation can be confirmed.

3. A 'reservation deposit' must be provided at the time of booking to secure the reservation in your name.

4. A 'security deposit' may be requested to cover excessive use of electricity (e.g. air conditioning on full with external doors left open), excessive cleaning costs, damage, breakage, and loss of any of the home contents. The 'security deposit' if levied, less any such charge, will be refunded as soon as the Management Company has completed its inventory and occupancy report. Renters are liable for all damage and loss to the home during their stay. We and our agents reserve the right of entry at any time.

5. The accommodation rates are quoted are PER WEEK (not per person) and include electricity, air conditioning, heating (when applicable), cable TV, linens, and the use of all amenities and facilities within the home.

6. SMOKING IS NOT PERMITTED IN THIS HOME. This keeps the home odour free and also avoids the trouble of the sophisticated smoke detectors being triggered by cigarette smoke. If the Management Company discovers any evidence of smoking in the home, an additional $250 cleaning fee will be charged.

7. The accommodation may not be sub-let, shared or assigned by you and only persons detailed on the reservation form are permitted to stay in the home. Please note that the maximum occupancy is determined by the authorities within strict guidelines for fire safety. Failure to abide by these guidelines will render your reservation void and all monies will be forfeited.

8. No pet(s) shall be brought on to the premises with the exception of animals used to assist the disabled. In that event, prior consent must be obtained.

9. The rental period begins at 4:00 PM on the day of arrival and terminates at 10:00 AM on the day of departure. The home is professionally cleaned and inspected before and after each rental to ensure that all guests have a comfortable stay.

10. Lawn and pool care is provided on a weekly basis.

11. An initial supply of consumables (trash bags, toilet paper, paper towels, tissues, bath soap, laundry detergent, dishwasher detergent, etc.) will be provided. Once these have been consumed it is NOT the responsibility of the Management Company to replenish these items during your stay.

12. Cancellations must be confirmed to us in writing. In the event that you cancel your reservation or we have to cancel the arrangement due to non-payment of the balance due within the time allowed before arrival, cancellation charges will be made as follows:

Over 30 days prior to arrival date - Full refund.
Within 30 days of arrival date - Reservation deposit retained.

Tel: +44 (0)7769 507038

enquiries@outram-outings.com